Natural Language Processing

Definition updated on November 2023

What is natural language processing?

Natural language processing (NLP), a type of machine learning, allows computers to comprehend, manipulate, and interpret human language. The amount of speech and text data that organizations now have comes from a variety of communication channels, including emails, text messages, social media newsfeeds, video, audio, and more. They automatically scan this data, examine the message's intent or sentiment, and react to human dialogue in real time using NLP software.

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