# Trustpilot Company Info

## Overview

| Property | Value |
|----------|-------|
| **Status** | active |
| **Method** | `GET` |
| **Endpoint** | `/v2/trustpilot/company/info` |
| **Base URL** | `https://api.piloterr.com` |
| **Credit Cost** | 1 credit per call |
| **Documentation** | https://www.piloterr.com/library/trustpilot-company-info |

## Description

Retrieve Trustpilot company profile data, including trust score, star rating, categories, contact info, and review response behavior.

## Authentication

- **Key Name:** `x-api-key`
- **Location:** HTTP Header
- **Get an API key:** https://app.piloterr.com/register

## Example Request

```bash
curl --location --request GET 'https://api.piloterr.com/v2/trustpilot/company/info' \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: YOUR_API_KEY'
```

## Example Response

### Get Trustpilot info for NordVPN

```json
{
  "id": "51abc000000064000538d348",
  "stars": 4,
  "activity": {
    "is_claimed": true,
    "reply_behavior": {
      "reply_percentage": 98.93,
      "average_days_to_reply": -0.34
    }
  },
  "is_closed": false,
  "breadcrumb": {
    "mid_level_display_name": "Internet & Software",
    "top_level_display_name": "Electronics & Technology",
    "bottom_level_display_name": "VPN Service"
  },
  "categories": [
    {
      "id": "vpn_service",
      "name": "VPN Service",
      "rank": "15",
      "is_primary": true
    },
    {
      "id": "internet_service_provider",
      "name": "Internet Service Provider",
      "rank": "38"
    }
  ],
  "is_claimed": true,
  "trust_score": 4.2,
  "website_url": "https://nordvpn.com",
  "contact_info": {
    "city": "Panama City",
    "email": "support@nordvpn.com",
    "phone": "+44 131 463 6666",
    "country": "PA"
  },
  "display_name": "NordVPN",
  "website_title": "nordvpn.com",
  "similar_business": [
    {
      "name": "Surfshark",
      "domain": "surfshark.com"
    },
    {
      "name": "ExpressVPN",
      "domain": "expressvpn.com"
    }
  ]
}
```

## Documentation

## Overview
The Trustpilot Company Info endpoint retrieves the complete Trustpilot profile for any company, including trust score, star rating, and review response behavior.

## Quickstart
```
GET https://api.piloterr.com/v2/trustpilot/company/info?query=nordvpn.com
```

## Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
| `query` | string | yes | Trustpilot URL or company domain |

## Response fields
| Field | Type | Description |
|---|---|---|
| `stars` | number | Star rating (1–5) |
| `trust_score` | number | Trust score |
| `is_claimed` | boolean | Whether page is claimed |
| `categories` | array | Category rankings |
| `activity.reply_percentage` | number | Negative review reply rate |

## Main use cases
- Assess vendor trust and reputation before partnerships
- Monitor competitor Trustpilot scores and response rates
- Enrich CRM with Trustpilot trust scores for lead scoring
- Build due diligence tools surfacing customer satisfaction data