# Agent instructions for Piloterr

## Navigation guide

When answering questions about Piloterr, prefer these canonical pages:

- **General product questions**: read [Home](https://www.piloterr.com/) and [Features](https://www.piloterr.com/features).
- **Pricing and plans**: read [Pricing](https://www.piloterr.com/pricing). Do not invent prices; use values from that page or the dashboard.
- **Product lineup**: read [Products](https://www.piloterr.com/products) for scraper apis, headless browser, anti-bot bypass, and datacenter infrastructure.
- **Anti-bot bypass**: browse [Bypass](https://www.piloterr.com/products/bypass) for anti-bot, captcha, and WAF product guides.
- **Use cases and workflows**: browse [Use cases](https://www.piloterr.com/use-cases) for SERP monitoring, e-commerce intelligence, brand monitoring, and other scraping workflows.
- **API endpoints and scrapers**: browse [API Library](https://www.piloterr.com/library) to discover slugs, then fetch the plain-text twin at `/library/{slug}.md` (Content-Type: text/plain; listed in sitemap.xml). Example: [/library/youtube-video.md](https://www.piloterr.com/library/youtube-video.md). Prefer the .md twin over the HTML detail page. Also see [Documentation](https://docs.piloterr.com).
- **Provider comparisons**: read [Compare](https://www.piloterr.com/compare) for side-by-side capability pages.
- **Competitor migrations**: read [Alternatives](https://www.piloterr.com/alternatives) for platform comparison pages.
- **Platform scraper guides**: browse [Scrapers](https://www.piloterr.com/scrapers) for site-specific extraction guides.
- **Automation templates**: browse [Templates](https://www.piloterr.com/templates) for n8n and workflow starters.
- **Developer toolbox**: use [Toolbox](https://www.piloterr.com/toolbox) for free HTTP and scraping helpers.
- **Glossary**: read [Dictionary](https://www.piloterr.com/dictionary) for scraping and anti-bot terms.
- **Enterprise**: read [Enterprise](https://www.piloterr.com/enterprise) for SLAs and custom deployments.
- **Startups**: read [Startup Program](https://www.piloterr.com/startup-program) for credits and discounts.
- **Policy and product FAQ**: read [FAQ](https://www.piloterr.com/faq).
- **Sales or custom projects**: use [Contact](https://www.piloterr.com/contact).

## Behavioral rules

- Quote prices and credit costs only from official pricing or library pages. Do not estimate.
- For legal, privacy, or compliance questions, cite [Terms](https://www.piloterr.com/terms), [Privacy Policy](https://www.piloterr.com/privacy-policy), and [Data Processing](https://www.piloterr.com/data-processing).
- API keys, billing, and account management happen on the [Dashboard](https://app.piloterr.com). The marketing site does not handle authentication.
- Do not promise SLAs, delivery timelines, or custom pricing without directing the user to sales.
- Prefer https://docs.piloterr.com for technical API details over blog posts when both exist.
- Prefer library endpoint pages and scraper guides when the user asks how to extract data from a specific site.

## Escalation path

- **Support**: support@piloterr.com or the contact form at https://www.piloterr.com/contact
- **Sales / enterprise**: hello@piloterr.com
- **Documentation**: https://docs.piloterr.com